If you could rate yourself as a leader or a boss, what score would you give yourself?
What score do you think your employees would give you? Does the thought fill you with fear? Or would you be curious to find out?
Frequently my team tell me that they have never had a boss like me; that I am not like a boss, but more like a friend. They trust me implicitly to always do what I say, and to support and encourage them at all times. In return they give me their unfailing support and loyalty. They will always go the extra mile if I ask them, simply because they know that their extra mile will always be fairly rewarded.
Being a good boss is more about leadership than employment.
Your team will always look to you for how to act. If you want to be a good leader for your team, then consider the following suggestions:
1. Always take responsibility for all aspects of your business.
Even if they make a mistake, ask yourself where you are responsible for the mistake. Did you give them adequate training? Did you expressly articulate how you wanted this particular thing done? I’m not saying that it’s not good to hold people accountable; more that when you look for your own responsibility in things, then you are not a victim. You are in control, and can affect how things turn out in the future.
2. Don’t see problems as problems, see them as opportunities.
A problem is just an opportunity to learn and do better. Without problems and challenges, you will never learn and you will never grow. Every challenge I have had in my business has only served to make it stronger. Instead of trying to abnegate responsibility for the problem, I tackled it head on and worked out ways to solve it.
3. Even when your world is falling apart, smile for the camera.
The only person who should know that you are struggling in your life, is your immediate family and friends. Never bring your problems to work. Your team look to you for guidance and strength. Even if you feel like screaming or crying, take a deep breath and paste on a smile. I’ve learned that nobody really wants to know about your problems. They have enough of their own to deal with.
4. Aim to be the kind of boss that you always wanted to have.
Be lighthearted and fun. Reward you team regularly and generously. Let them go early occasionally, and tell them what a great job they’re doing. Treat them like the valued member of your team that they are. And if they are not, replace them.
5. Remember always that this is your business, and your vision.
You are responsible for every single aspect of your business and your life. If you want something to be a certain way, then it is your responsibility to make it this way. Fill your team with enthusiasm and hope. Fire their imagination. Give them the freedom to be creative and make their own mistakes. Involve them in the vision, and you will truly win their loyalty.